Contact Information:
Do you have a question or need help with your order?
We’re here to help. You can contact us at any time via email:
infocasaaltea@gmail.com
Our team will respond to your enquiry within approximately 24–72 business hours.
Thank you for choosing Sienna Noosa. We’ll be happy to assist you.
Contact us:
Frequently Asked Questions:
Why Shop at Sienna Noosa?
At Sienna Noosa, we carefully select every piece to bring you stylish, comfortable and quality fashion for women and men. Our goal is to make your shopping experience simple, secure and reliable, with personalised service and collections inspired by the relaxed Australian coastal lifestyle..
How can I track my order?
Once your order has been shipped, you’ll receive an email with a tracking number. You can use it at any time to check the status and progress of your delivery.
Why are these pieces up to 70% off?
A selection of our pieces is part of our Anniversary Sale. These special prices are available only during the event and while stocks last. Once the promotion ends or the available stock sells out, items will return to their regular prices.
Can I return one or more items from the Anniversary Sale?
Yes, absolutely. Items purchased during our Anniversary Sale can also be returned, provided they are unworn and in their original condition.
During this busy period, please contact us at infocasaaltea@gmail.com. Our team will personally guide you through the entire returns process.
How long will my order take to arrive?
We want shopping with Sienna Noosa to be as easy and convenient as possible, which is why we offer free shipping on all orders.
Once your order has been prepared and dispatched, delivery usually takes 7–14 business days. We work closely with our logistics partners to keep shipping free, with no additional delivery costs added to your order.
As soon as your order is on its way, you’ll receive tracking information so you can follow its progress right through to delivery.
No shipping fees, no surprises. Just a little wait until your order arrives.
Size Guides
Each product has its own size guide, with measurements for every size to help you find the best fit.
We know every body is different, and choosing the right size isn’t always easy. If you’re unsure which size to choose, email us at infocasaaltea@gmail.com with your measurements and the product you’re interested in.
Our team will be happy to personally help you find the size that suits you best.
Shipping Information
We work with trusted shipping partners to ensure every order is delivered safely. Once your order has been confirmed, you’ll receive an email with all the information you need to track its progress through to delivery.
Our Guarantee
We want you to shop with complete peace of mind. If for any reason you’re not satisfied with your order, you have30 days to request a return. Our team will be happy to assist you throughout the entire process.